ÃÛÌÒAPP

ÃÛÌÒAPP Online

Division of Digital Learning

Student Complaint Guide

The purpose of this guide is to assist online students in handling complaints or concerns. It is recommended that you first contact the specific person or department most directly connected with the issue at hand.

You may also submit a on the ÃÛÌÒAPP Reporting Webpage.  
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Conflict Resolution


Arguments, disagreements, and misunderstandings are unavoidable, and the skills used to resolve such conflicts are not always innate. Conflict resolution is a way for two or more parties to find a peaceful solution that satisfies everyone involved.

These tips can help make the process easier for everyone.

  1. Raise the issue early
  2. Manage your emotions
  3. Try to understand the opposition
  4. Find solutions that works for both sides
  5. Use a mediator if necessary

Conflict resolution is an important skill that can benefit individuals and groups in many different contexts. By learning how to effectively navigate difficult situations, individuals can improve their emotional intelligence, strengthen their communication skills, and develop a greater sense of empathy and understanding.